09-22-2011 11:58 AM - edited 03-19-2019 03:39 AM
Does anyone know of a good configuration guide for Attendant Console 8.6? I used the guide found here to install ther server side and client side:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmac/arc/cubacwav8_6_x.pdf
But, this is just the base install guide, not a configuration guide to follow and end up with a working system.
Does anyone have any experience with this?
Solved! Go to Solution.
09-22-2011 04:38 PM
Check out this link:
http://www.arcsolutions.com/north_america/solutions/products/video/Troubleshooting.aspx
There is also a new guide I saw yesterday that looked pretty good. (cant find, but I swear it call flows)
http://www.arcsolutions.com/north_america/solutions/products/cueac.aspx here are the training videos also.
09-23-2011 08:12 AM
As an end user guide? I found this Verizon quick guide pretty good.
https://customertraining.verizonbusiness.com/Documents/Cisco%20Unified%20Enterprise%20Attendant%20Console.pdf
09-22-2011 04:38 PM
Check out this link:
http://www.arcsolutions.com/north_america/solutions/products/video/Troubleshooting.aspx
There is also a new guide I saw yesterday that looked pretty good. (cant find, but I swear it call flows)
http://www.arcsolutions.com/north_america/solutions/products/cueac.aspx here are the training videos also.
09-23-2011 07:52 AM
Thanks for those links! Do you happen to know of any user guides for Businees Attendant Console?
09-23-2011 08:12 AM
As an end user guide? I found this Verizon quick guide pretty good.
https://customertraining.verizonbusiness.com/Documents/Cisco%20Unified%20Enterprise%20Attendant%20Console.pdf
09-23-2011 09:03 AM
Thanks! That's a great little guide!
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