Hello,
I am creating an AA with 2 different call input options.
The AA is open from 8 am to 5 pm and that will be the schedule for AA and the first option.
The second option will only be open from 3 to 4:30. I figured I would need to create a second call handler, but how to I send the calls to that hunt group to be placed in the queue?
Any help would be greatly appreciated!