AvConvMsg_MC error.

[slc2]

We are getting this error periodically.

Different subscribers and ports.

UM 3.15, Intecom E14 serial integration, E2k.

What should I look for?

TIA. Sabas Chois

Event Type: Error

Event Source: AvConvMsg_MC

Event Category: Error

Event ID: 10002

Date: 2004/05/10

Time: 07:27:55

Description:

MarkMessageRead returned [0x8004010f] on line 154 of file e:\views\cs_UE3.1.4.39\un_Conv1\AvConvSubscriber\AvConvSubMsgPlaySvr\AvSValidMsgStreams.cpp

Running conversation SubMenu on Port 2

Subscriber Display Name : xxxxx

Subscriber Alias : xxxxx

Running conversation SubNewMsgStack on Port 2

Running conversation AvConvSubMsgPlay on Port 2

[lindborg]

Well, looking that return code up on the DOH error lookup page on www.CiscoUnitySupport.com shows this:

http://www.ciscounitysupport.com/findDohError.php?Hexcode=0x8004010f&Source=MAPI

an "object not found" type error like that would lead me to suspect that perhaps the message in the iterator was deleted by another process (i.e. from a desktop client or moved by another application etc...) and when we go to mark it read we get that error. That's just a guess, though - do users report anything unusual in their conversation when this happens?