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AXL - API returning 503 - Upgrade in Progress. ???

ArMac
Level 1
Level 1

Hello, (is this a good place for this? Hope so.)

 

I am just getting started with Postman. Can't wait to be productive. 

CUCM ver 12.5.1.13900-152 - Postman v8.12.4 on Windows 10.

 

A blank GET works nicely:

  <h1>Cisco CallManager: AXL Web Service</h1>
  <p>The AXL Web Service is working and accepting requests.
        Use HTTP POST to send a request.</p>
 
but, when POSTing this:
 
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5">
    <soapenv:Header/>
    <soapenv:Body>
        <ns:getPhone>
            <name>SEPF8B7123ABCDEF</name>
        </ns:getPhone>
    </soapenv:Body>
</soapenv:Envelope>
This is returned:
 
<div id="content">
 <div id="content-header">HTTP Status 503 – Write Operations denied because Cisco UCM or IM and Presence
    upgrade is in progress </div>
    <p> <b>                    type:               </b> Status Report </p>
    <p> <b>Message:               </b> Write Operations denied because Cisco UCM or IM and Presence upgrade is
        in progress </p>
    <p> <b>Description:               </b> http.503 </p>
</div>
CUCM has been up and running for quite a while. What could be going on? Is the POST Body malformed? 
 
Thanks in advance. 
PS: the discussion board says it has modified the 'HTML' but the code blocks look ok to me. 
5 Replies 5

Is there any upgrade happening in the background ? Can you try utils system upgrade cancel and try.

 

 

 

 



Response Signature


Thank you for the suggestion. There was a patch made earlier in the day, but that has completed. 

After canceling just now, I see the same error: "Upgrade in Progress". 

 

 

admin:utils system upgrade status

Upgrade status: Successfully installed
  Upgrade file: ciscocm-ucmgmt-agent_CUCM_Cluster.1716566.v20210930-542.k3.cop
   Upgrade log: install_log_2021-10-07.15.59.35.log

admin:utils system upgrade cancel
Canceling the upgrade.  Please wait...

Upgrade status: Successfully installed
  Upgrade file: ciscocm-ucmgmt-agent_CUCM_Cluster.1716566.v20210930-542.k3.cop
   Upgrade log: install_log_2021-10-07.15.59.35.log

admin:

 

Have you tried the AXL script after issuing the command ? 

 

 



Response Signature


Sorry for not being clear. I did try, and I still get the "upgrade in progress" 503 error. 

Hello,

I have opened a TAC case. Initial analysis and remediations lead to this being a bug of some kind.