cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
349
Views
0
Helpful
1
Replies

Building wise segregation

Trying tobeone
Level 1
Level 1

Hi,

Our customer is having a setup of CUCM with partitions and CSS, and with 1000 DID numbers, and calls to the pilot number landing on to the receptionist phone.

Now the customer came up with a second building and new range of DID's. Now we have to configure like whoever in Building 2 trying to reach receptionist using number 9 should be routed to the respective buildings (Users from Building 1 should be routed to Building 1 receptionist and building 2 users should be routed to Building 2 receptionist respectively when pressin 9). Also interbuilding communication should be also there.

It will be of great help if someone can put some light on how to configure and acheive this.

Regards

TT

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

At a minimum you will need:

Partitions:

  • building_a_trans_pt
  • building_b_trans_pt

Calling Search Spaces:

  • building_a_device_css
    • building_a_trans_pt
    • global_on_net_pt (or whatever your internal partition is)
    • pstn_pt (or whatever your pstn partition is)
  • building_b_device_css
    • building_b_trans_pt
    • global_on_net_pt (or whatever your internal partition is)
    • pstn_pt (or whatever your pstn partition is)
  • line_css
    • various blocking patterns

Translation Patterns:

  • 9 in building_a_trans_pt
    • Called Party Xlate = Building A Operator DN
    • CSS = building_a_device_css
  • 9 in building_b_trans_pt
    • Called Party Xlate = Building B Operator DN
    • CSS = building_b_device_css

Phones:

  • Phone A
    • Device CSS = building_a_device_css
    • Line CSS = line_css
  • Phone B
    • Device CSS = building_b_device_css
    • Line CSS = line_css

Now, when Phone A calls "9", it will hit the 9 translation pattern in buildin_a_trans_pt, and translate to the Building A operator DN and ring their line.  The same goes for a Building B phone, only it will ring the Building B operator DN.

Direct calls to phones within and outside of buildings will route in the global_on_net_pt.

Does that make sense?