On DCT exist a part number for CUBE as RED-LICXXXX so I was wondering what's this means in terms of port number? or if I have two boxes then Do I buy only one part number to have redundancy?Thanks for someone with expertise on this to clarify...
So my upgrade from 7.X to 8.X IPCC failed because Cisco isn't (yet) supporting the hardware (DL380G6) they told me buy for 7.x... My regional Cisco rep said they are seeing that the latest version says should work (but TAC doesn't agree/ know thi...
My question: Is there a way to update another users availability status in presence? For example, a user will be out of the office unexpectedly for a week and we want to note that in their Out of Office status.If not, do others think this would be a...
Hi,I have cisco unified operations manager 2.1 installed. I am unable to get historicla reports for PRI voice routers (running mgcp with UCCM 7.0.2).Is there a way to get historical reports in cuom, & is there a way to control purge settings in this ...
I am migrating from Unity 4.0(5) to Unity Connection 7.1.2 using Cobras.Haven't made the cut, but when testing the import of messages using Cobras users who have SMTP in notification devices are getting an email for every message imported, even if t...
Applications which take advantage of the Cisco Unified IP Phone 7900 Series such as Visual Voicemail, Click-to-Call, Voice and Text-based Paging, Time-clock, On-demand Call Recording and Speech Recognition can help you meet your business objectives b...
Hi quick question if I may please.We have a fully unified unity 5, & CUCM 7.1 setup, mixed outlook 2000, 2002 clients with VMO 5.01.The problem we are having - we use shared mailboxes (for messages) which are accessed by multiple users, the users ha...
Hello all,We have a user who was using CUPC working from home yesterday and today when he came in he is unable to use the cupc phone function, he can use the IM on CUPC. When we look at the server status and notifications tab it reads "A device init...
Hi all,Does everyone know why Cisco VTA Advantage does not work when Norton 2010 is installed?. When I uninstall Norton, video works perfectly but our customer wants CUVA and Norton working at the same time. Any workaround?.
Hi im trying to install DNA plugin on a CM 4.2 , but im having thefollowing error 1607 : Unable to install Installshield Scripting Runtime,anyone knows why?Thanks in advanceCesar.
Hi There,We are currently running Unity Connection 7.1.5ES11.11901-11 and I have been tasked to upgrade the server. The Unity connx software will stay the same version (7.1.5ES11.11901-11).My plan was to build the new server with the same IP address,...
Hello,I have a user, x1134, who has gone on holiday. He has 'forward all' his calls to x2234. The problem is when the 2nd xtn 2234 does not answer, the call returns to x1134 voicemail.If I set the transfer alternate rule to x2234 it still rings the o...
Hello gurus,we are using UCCX 5.0.2 with CUCM 6.1.2.Trigger is working ok when dialing locally and for those sites which are connected using Inter cluster trunk but when remote site dial it (which is hosted off the HQ), we are getting busy tone. The ...
Hi,I had to install 6 Call connectors for a customer. They have a UC560 and using SPA525 phones.I installed 3 of them on the desktops without any problem. When i tried to install the Call Connector on the laptops the lines didn't upload. All the lapt...
