Bulk Administration Tool

[rajesh.kutty]

Hello All,

Hope you all are well!

I guess I'm putting this query in the right queue under "Unified Communication Applications". Here's my query:

When I try to export files for CISCO 7942 phones via BAT I see 73 7942 phones however, when I check/count the no.of 7942s under Device>Phone I find 135 7942 CISCO IP phones. I tried exporting again and this time I found about 45 7942s. Can anyone please assist in helping this fixed?

I've attached the RTMT logs for BAT. The Call manager version is 9.1.2.10000

Regards,

Rajesh

[Manish Gogna]

Hi Rajesh,

If you are using Export Phones > Specific Details , are you able to see the complete list of 135 IP phones when doing a search under this category? Is it working fine for other phone models or is the same?

Manish

[rajesh.kutty]

Hello Manish,

When I tried exporting using "Specific Details" I see 135 number in the CSV file but there're many blank spaces meaning not all of the 135 7942 shows up.