Unified Communications Infrastructure

Here are the versions for my current environment. This includes Cisco CallManager with IM&P, Unified Contact Center Express and Cisco MediaSense. CCM: 10.5.2.10000-5 IM&P:  10.5.2.10000-9 UCCX: 10.5.1.11001-49 MediaSense:  11.5.1.10000-56 My particu...

Hi everyone, 1)  i have 80 users jabber -2 ISDN PRI i want to use  BE6000 unrestrict  BE6M-M4-XU= Cisco Business Edition 6000M Svr (M4), Export Unrestrict. SW is it BE6000 upgradeable with another PRI? 2) HOW CAN i configure 80 users with enhanc...

Hi . Is there a way to get real-time sip trunk call statistics by using SQL request on CUCM ? (CAR tool can show something but I don't like how it's shows there )  Thank you 

Hi I have a customer that have a exp C & E server and it's work fine for the MRA technology the express were deploy by one Ethernet connection in both server with a Static NAT of the expe server now the customer want to create a cluster that servers ...

Hi, If we receive a call on attendant console and operator won't be able answer it, where will the missed or unanswered call go in attendant console client. I can't seem to find the missed call option, anyone have any idea where it might be? CUACBE ...

When I log in to cucm the error message was displayed. Warning : CUCM backup is not running from more than 5 days. >>Backup was stuck in a loop. We tried to cancel the backup but it did nothing. We then restarted the DRF Master and DRF Local service ...

Hi, I am trying to configure a 8945 phone to the Call Manager [version 10.5.1]. The phone status in the Call Manager shows "Rejected". Can anyone clarify me on why the phone status shows "Rejected" in the Call Manager? Thanks for your assistance. ...

Hello everyone,  I'm strugling with RMA on a expressway series 8.7.0, We have CUCM & IMP 10.5.1, dns records: _cisco-uds pointing to Our CUCM, _cuplogin pointing to our IMP, signed Certificates by the same CA entity for all of them and they trust thi...

Hi All I have a Prime Collaboration Assurance V11 installed in demo mode for a client. Upon discovery of the cluster that is also listed as Managed V11 to me, but no phone is listed in the Inventory. I checked that services are correct and that the u...

Hello community, The users in Unity Connection are imported via LDAP. If i change some fields on a User in Active Directory and perform a "Full Sync", the User will not be updated in CUC! I cant find anything in BUG search tool. Does anyone have an...