cad and finnese on uccx 10.6

[Zahir Raihan]

is it possible that on Cisco UCCX 10.6 to use both CAD and finesse  simultaneously.?

[jagpreet89 · Accepted solution]

Yes it is. You will need to install the Mixed mode COP file. You can find it here:

https://software.cisco.com/download/release.html?mdfid=286279660&flowid=72862&softwareid=280840578&release=10.6%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest

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Regards,

Jagpreet