cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
638
Views
5
Helpful
3
Replies

Call Manager Express licensing

craig.corbett
Level 2
Level 2

Hi, we have purchased a UCCME Router bundle that comes with ECUE module with additional licensing e.g. FL-CCME-UC-25.

The router is also under smart care and the version of cme and cue upgraded.

My question is do I have to apply these licenses in any way on the router CME or CUE? Also what is the best way to get an overview of the licensing applied to CME and CUE?

Thanks,

Craig.

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Craig,

Good questions! There are some significant changes on the newer

CUE and ISR-G2 models;

CUE Licensing

If you ordered a new network module with Cisco Unity Express 7.1 or later included, it is shipped with the Cisco Unity Express image and the corresponding licenses preinstalled for the packages and features that you specified. You do not need to activate or register the software prior to use. The network module stores the software license file on the flash memory.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1065047

If for some reason you're having problems related to the CUE license;

https://supportforums.cisco.com/message/3162702#3162702

If you are using a new ISR-G2 router there are some licening/registration steps;

ISR 29xx, 39xx

http://www.cisco.com/en/US/prod/collateral/routers/ps10616/white_paper_c11_556985_ps10537_Products_White_Paper.html#wp9001359

Cheers!

Rob

View solution in original post

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Craig,

Good questions! There are some significant changes on the newer

CUE and ISR-G2 models;

CUE Licensing

If you ordered a new network module with Cisco Unity Express 7.1 or later included, it is shipped with the Cisco Unity Express image and the corresponding licenses preinstalled for the packages and features that you specified. You do not need to activate or register the software prior to use. The network module stores the software license file on the flash memory.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1065047

If for some reason you're having problems related to the CUE license;

https://supportforums.cisco.com/message/3162702#3162702

If you are using a new ISR-G2 router there are some licening/registration steps;

ISR 29xx, 39xx

http://www.cisco.com/en/US/prod/collateral/routers/ps10616/white_paper_c11_556985_ps10537_Products_White_Paper.html#wp9001359

Cheers!

Rob

Rob, thanks very helpful.

Rob Huffman
Hall of Fame
Hall of Fame

Hi Craig,

You are most welcome my friend

Cheers!

Rob