05-15-2007 06:45 AM - edited 03-18-2019 07:20 PM
How I can configure that all incoming call from PSTN to be forward from operator station (DN) to a alternative station (DN), after business hours. In this case, there is not Unity System.
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05-15-2007 08:26 AM
Hi Juan,
Have a look at "Time of Day Routing" on CCM it should do what you need and more;
Cisco Unified CallManager System Guide, Release 4.2(1)
Time-of-Day Routing
From this doc;
Also check out this this excellent presentation on Time of Day Routing supplied recently by Tom (it includes a great step by step and examples);
http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html
Hope this helps!
Rob
05-15-2007 08:26 AM
Hi Juan,
Have a look at "Time of Day Routing" on CCM it should do what you need and more;
Cisco Unified CallManager System Guide, Release 4.2(1)
Time-of-Day Routing
From this doc;
Also check out this this excellent presentation on Time of Day Routing supplied recently by Tom (it includes a great step by step and examples);
http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html
Hope this helps!
Rob
06-20-2007 04:26 PM
Hi Rob,
Thanks you for your help. The second document was enought to configure my requirment.
Regards
Juan
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