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calls :404 not found from CUCM

akramroot
Level 1
Level 1

Hello all,

I have this scenario :

Server (PBX) connected  on cucm via sip trunk , the cucm connected via PSTN sip trunk for external calls.

PBX ---- CUCM ----PSTN 

-When a user from PBX call a normal PSTN numbers  the call is passed via cucm after it arrive at PSTN  and function correctly .

- When the same user call an PSTN anonymous nmbers  the call is rejected by CUCM with termination cause code (1) Unallocated (unassigned) number  

When i checked the normalized message i found SIP /2.0 404 no found , and on invite message:
From: "PBX_GW" <sip:PBX_GW@adress ip of PBX>

The cucm send the 404 not found to PBX.

Do you have any idea of this problem ? does the cucm not know the format sip:PBX_GW@adress ip of PBX ?

Could you help me please 

Best regards

 

20 Replies 20

akramroot
Level 1
Level 1

Thank you @Roger Kallberg , for your return ,

I tested the first call by DNA and it matched with pattern and routed .

But i don't know how to test the second call , 

 I have in the invite from :"PBX_GW" <sip:PBX_GW@adress_ip_of_PBX>

to :<sip:0654338940@adress_ip_of_cucm>

What i can put in the calling party on this example 

Best regards 

 

 

PBX_GW



Response Signature


in the calling party accept  only Numeric Values

When i put the PBX_GW  on calling party it give me the message : Please enter only Numeric Values,Characters, #, *, ., :, +, @ for Calling Party

Best regards 

 

Then you can not do DNA for that call scenario. Next thing to do is to look in the SDL traces to see what the call routing logic does for these two call.



Response Signature


Thank you @Roger Kallberg  for your return , 

With   DNA test  on analyzer input on directory URI can i put: PBX_GW@adress_ip_of_PBX 

 

Best regards 

 

Hello there,

Do you have confirmation that your PSTN will accept the number in this format? May be your PSTN is accepting the numbers only in E164 format.

 

Thank you.