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calls receiving to Specific number from E1 forward to specific extension

AsankaDias80629
Level 1
Level 1

Hi,

I have an E1 line with a range of numbers (ex: range 312 3400 - 312 3499)

How can I forward calls to specific exceptions received to a specific number?

(Ex: calls coming to 312 3420 need to automatically send to extension 2422)

 

in general conditions all calls coming to key phone, the receptionist transfer the calls to extension.

 

Thanks,

1 Reply 1

TONY SMITH
Spotlight
Spotlight

Can you tell us a bit more about your configuration, is this CME all one one box, or a gateway connecting (with which protocol?) to CUCM?

How have you configured the existing call routing, so that call go to the reception phone?

There are many ways to configure the function you're looking for, but they depend on the products you're actually using and also depend on what configuration you already have in place.

Can you share the full configuration of the gateway?