We need our cucm 11.5 SU7 to be upgraded to 12 because of some features and according to Document we are only able to upgrade to cucm 12.5 su2.On the other hand, we have Cisco QM 11.5 which is not compatible with cucm 12.5 and therefore we have reach...
Forum Posts
Resolved! Error processing drive. (VMware)
Hi folks, Am installing CUCM 11. This is 1st time am getting error (attached snap). When system initiates installation, after entering credentials and details, system gives error. "Error processing drive. device may need to reinitialize. Reinitializ...
Hi i have an 8961 registered to CME 11.6 i have configured BLF speed dials and these work as they should . if i want to transfer a call i hit transfer it opens the new call window if i press one of my blf speed dial buttons it creates a second indep...
I'm familiar with the process to replace self-signed certificates with a trusted CA certificate on Cisco Voice OS servers. Just when I thought I had it all figured out, I generated a CSR from a CUCM publisher (tomcat, multiserver (SAN) selected to i...
hello i'm trying to install audio text manager to upload wav files to call handlers. I have tried this tool on windows 7, windows 2008 server and also windows 10 and keep getting the same error - see attached. i never had issues with odbc drivers whe...
Hi All, I have a CUCM cluster with 5 nodes (1 pub, 4 subscribers). But i have reverted snapshot of Publisher machine where only 2 subscribers are mentioned in server list in Publisher. So i just added subscriber details , but i see replication is not...
Resolved! Adding gateway to the CUCM 12.5
Hello;I'm a beginner in the collaboration world and started to learn from the basics. For this I installed CUCM 12.5 and now want to add some phones, gateways, etc to see the procedures and getting familiar with the workflow. I'm trying to add some g...
Good day community, We have a unity connect system that isn't online as of yet but through testing I found that when I call an extension that I have created on the system it plays a custom recording associated with the auto attendant which, was recor...
I upgraded our CUC 10.5 Cluster to 12.5su2 and now we are experiencing random burts of Jitter, but a constantly increasing Receiver Discarded packets counter while viewing the call statistics on a phone. As a result, the audio quality from CUC 12.5 ...
We have an isr4321-v/k9 to be installed with CUCME. I came to know that we need separate license for CME features. Can someone let me know about the licenses required or, where I can find the necessary details.
I'm kind of new at reading CUIC reports. My question is in the Contact Center CSQ activity report i understand the Calls presented, calls handles and calls abandon but in the Agent Summery report shouldn't the calls presented match the calls handles ...
Resolved! Forwarded call gets disconnected
forwarded calls gets disconnected. ISP asking us to check configuration.
If CUCM Native Emergency Call Routing is enabled does the assigned ELIN override all other types of outbound Calling Number masks?Example: If an outbound emergency Route Pattern or Translation pattern (911) has "Is an Emergency Services Number" selec...
I am trying to delete a tomcat-trust certificate in the call managers and Unities (pub and sub setup) and I'm not able to. I delete the cert, restart the tomcat services and it shows up again.I tried stopping the Cert Exchange Notification Service a...
I've got a customer running Unity Connection 11.5 and some users are getting quota errors despite having empty mailboxes. For example, my client forwarded me the below email notification but when I look in UConn their message count is 0. Has anyone...
