08-10-2005 11:10 PM - edited 03-18-2019 04:55 PM
Dear all,
Unity 4.03sr1 in UM enviroment with Exchange 2k3 and DC 2k3.
I can't add subscriber thru Unity followed with a error "Unreconized error 0x80005000 has occurred. The new subscriber was not successfully added."
However, I can import user from AD directly.
Also, I found two other errors in Event viewer.
------------------------------------
Event Type: Error
Event Source: CiscoUnity_DSAD
Event Category: Error
Event ID: 1048
Date: 8/10/2005
Time: 7:29:37
User: N/A
Computer: xxxxx
Description:
The AvDSAD service failed to create object.
Type: AVOBJECTTYPE_MAILUSER
Name: xxxxx
Reason: E_AV_DC_ALREADY_EXISTING: <unknown>Domain Controller:
Possible causes include: 1) Network connectivity to the Domain Controller. 2) Insufficient rights for the AvDSAD service account.
Ensure that the AvDSAD service can contact the Domain Controller and has sufficient rights to create objects. If the problem persists, enable all the micro traces for the AvDSAD service in the Unity Diagnostic Tool. Report the problem to Cisco TAC and include the diagnostic log.
----------------------------------------
Event Type: Error
Event Source: CiscoUnity_Notifier
Event Category: Run
Event ID: 1032
Date: 8/11/2005
Time: 2:36:47
User: N/A
Computer: xxxxx
Description:
Failed to set message waiting lamp for xxxx, ext xxxx, reason: Load from Doh failed. Turn on Doh diagnostics to troubleshoot.
--------------------------------
Thanks for help.
08-11-2005 07:30 AM
Can anybody help
11-02-2005 11:55 PM
Henry,
See the following URL.. this might be of help to you...
Rate replies if found useful...
RAj
11-03-2005 04:56 PM
Open Regedit to
HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\Directory Connectors\DirSynchAD\1.00\Domains\FengThea.com\MailUsers
Copy the value of NewObjects to notepad
Open HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\Directory Connectors\DirSynchAD\1.00\Domains\FengThea.com\DistributionLists
Copy the value of NewObjects to notepad
open \commserver\TechTools\DohPropTest.exe
you don't need a password - click OK. You will be prompted about an invalid password. Click on ignore
On Doh Property Tester locate and click on the AD Monitor button. On the new Directory Monitor window, look at the right-pane titled Parameters and look for NEWMAILUSER_ROOT. Click on it and note the value.
You will see the path that Unity uses when creating a new user. For example it will be like CN=Users,DC=FengThea,DC=com
Repeat for NEWDISTLIST_ROOT.
Open AdsiEdit and click on Domain NC. Follow the path from above. In my case, it is Users container. Right Click on the container, and select PROPERTIES. On the new window that pops up, look for Select which proterties to view and selectOptional. Below that, look objectGUID. The value will show up with a bunch of hex numbers. Copy that hex number to notepad. Remove the 0x and spaces. The result must be identical to value of NewObjects that you got from the registry.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide