07-06-2011 11:16 AM - edited 03-19-2019 03:14 AM
Hi All,
I am trying to do a message export using COBRAS on Connection 7.1.3, but it errors out saying this...
7/6/2011 12:23:05 PM: ** Testing IMAP connectivity to Connection server for message extraction **
7/6/2011 12:23:06 PM: (error) Failed to connect to remote mailstore with super user IMAP access - unable to backup messages.
IMAP client error=ChilkatLog
...
ConnectionType: Unencrypted TCP/IP
loginResponse: aaab NO Logon failure: unknown user name or bad password.
Received failed login response from IMAP server
Failed.
I'm assuming something needs to be configured to allow my System Administrator/Remote Administrator user to access the messages. Any tips on how to get this working would be greatly appreciated.
Thanks,
Garrett
07-06-2011 11:47 AM
I was able to get this to work. Had to use the original administrator account and not a user with the same roles.
-Garrett
08-06-2014 08:15 AM
Need to "start" the Connection IMAP server under Serviceability for Unity Connection. It may be activated but stopped.
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