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CCM 7.0 Auto Attendant

abbas.ali
Level 1
Level 1

‎03-20-2009 04:09 PM - edited ‎03-18-2019 10:43 PM

The SRND is unclear. I know that Call Manager supports Auto Attendant where a caller can leave a message, but can it support the following:

Route call to an extension when a caller is give a choice.

Can a mailbox be setup on that extension without Unity so the caller can leave a message.

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shane.orr
Level 4
Level 4

‎03-22-2009 08:45 PM

So does your system have any type of Voicemail? I am not aware of anything that gives the capability of leaving a message without vm boxes or possibly IPCC... Call Manager provides all the call routing but can not have a VM reside on it natively.

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