Hi I have a 4.0.2 on very old HW and OS.I can't upgrade the server to new Unity version or OS version.I like to take a backup of the 4.0.2 and then restore on 7.X. The only tool that can do that is the full backup tool, that are no longer on Unitytoo...
Hello Experts,We have CCM 6.1, unity 4.2 co-located in a Head Office, plus that we have several branches with MGCP SRST gws.people at the branches use untiy at H.O which right now I guess uses g.711 codec so each call from a user to check voicemail i...
I am looking to gain some insight into actively managing an Exchange Store (VM Only). We currently have Unity Voicemail only with Exchange on box system which has not been managed for a long time. I am wondering what a standard mailbox size should be...
can somebody please tell me under what directory the users messages are stored? The reason I am asking is b/c a user has over 100 messages on there phone and I was hoping to be able to delete them at once instead of one at a time via the phone.
Hi,Running UCM 7.x and CUP 7.x, CUPC ver 7.x. No LDAP integration.In my CUPC it show the other user status,but whenever i click the user, it says "unable to call,no number is assigned to this contact" and the Phone icon is not highlighted in CUPCI am...
I need to create a call handler and within the caller input allow a caller to press a key to transfer to a PSTN number. Unfortunately it doesn't seem to work. I think it maybe caused by the restriction tables, but I haven't been able to get it to w...
Hi:I have a customer with unity 5.0 servers. He says the ILO ports are configured and connected.I can ping the ILO IP addresses but can not browse to them.Any idea what might be wrong?Is there any way to check them w/o rebooting?thanksRob
when a person calls a Switchboard Number: 02088770357 they get an option and when it say "If you know the extension please enter it now" if you enter the extension of the person you are trying to contact it goes straight to voicemail instead of ringi...
Hi,I don't have any Unity UM upgrade experience so any help would be much appreciated.Customer has Unity 4.0.4 UM running with Exchange 2003 witch is working fine. Customer wants to upgrade Unity to 5.x(new server) and also upgrade Exchange message s...
My Question is if i want to use the Nokia Intellisync Call Connect client with the CallManager, do i require license file from Cisco to integrate the Nokia Phone with UCM ?Regards,
