10-24-2011 03:54 PM - edited 03-19-2019 03:50 AM
Guys,
I have a customer whose going to upgrade there Call Manager from vesion 6 to version 8.5.
The current Call Manager is integrated with a third party billing software.
I just want to know is there any difference in the CDR data record information between CUCM release 6.1.2 and 8.5 ?
If the CDR data record information is different then i may will face problem in getting the information from billing software.
Can any body share the link for above required information so that i can share it with customer.
Regards,
10-24-2011 06:06 PM
Review the CDR/CAR links for that info:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
10-24-2011 08:31 PM
Anis,
In follow-up to the information Java provided, I just want to add that it would be a good idea to contact the 3rd-party application vendor on this topic as well. They should be able to quickly tell you whether or not the support CUCM 8.5 and what, if any, changes are required on their end to facilitate interoperability after the upgrade.
Hailey
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