12-26-2014 11:28 AM
Hi all,
I googled a lot but I didn't find anything about it.
Is it possible to change from MSP mode to Enterprise mode without the need to reinstall the OVA template again?
Thanks a lot.
Luigi
Solved! Go to Solution.
12-27-2014 02:02 AM
Hi,
Check this info :
You must review the Installation Modes and Requirements section to understand the supported installation deployment modes and applications during the Prime Collaboration installation.
The following table lists the virtual machine requirements for Prime Collaboration Assurance application, based on the number of endpoints managed in Prime Collaboration. The virtual machine requirements mentioned in this table is also applicable for Prime Collaboration Analytics and Prime Collaboration Contact Center Assurance. For details on the endpoint quantities supported in each OVA deployment model, see Endpoints and Contact Center Agents Count.
There are no separate Prime Collaboration Assurance OVAs for Enterprise and MSP deployments for Small, Medium, and Large deployment models. During the installation select the appropriate options to deploy the required applications; by default, the Prime Collaboration Analytics is installed as part of the Prime Collaboration Assurance - Advanced Enterprise installation.
For Very large deployment model, there are separate OVAs for Enterprise and MSP. During the installation of the Prime Collaboration Assurance - Advanced Enterprise deployment, you can choose whether to deploy Prime Collaboration Analytics or not.
The Prime Collaboration Analytics application is not supported in the MSP deployment.
regds,
aman
12-27-2014 02:02 AM
Hi,
Check this info :
You must review the Installation Modes and Requirements section to understand the supported installation deployment modes and applications during the Prime Collaboration installation.
The following table lists the virtual machine requirements for Prime Collaboration Assurance application, based on the number of endpoints managed in Prime Collaboration. The virtual machine requirements mentioned in this table is also applicable for Prime Collaboration Analytics and Prime Collaboration Contact Center Assurance. For details on the endpoint quantities supported in each OVA deployment model, see Endpoints and Contact Center Agents Count.
There are no separate Prime Collaboration Assurance OVAs for Enterprise and MSP deployments for Small, Medium, and Large deployment models. During the installation select the appropriate options to deploy the required applications; by default, the Prime Collaboration Analytics is installed as part of the Prime Collaboration Assurance - Advanced Enterprise installation.
For Very large deployment model, there are separate OVAs for Enterprise and MSP. During the installation of the Prime Collaboration Assurance - Advanced Enterprise deployment, you can choose whether to deploy Prime Collaboration Analytics or not.
The Prime Collaboration Analytics application is not supported in the MSP deployment.
regds,
aman
12-28-2014 08:57 AM
So I don't have any choices... I have to re-install it :(
Thanks a lot and happy new year :)
Luigi
12-28-2014 10:29 PM
Hi Luigi,
Wish u too a Happy New Year.
we need to follow Documentation. Are u using Very Large deployment model in existing setup?
regds,
aman
12-29-2014 12:43 AM
No,
the small one.
Regards,
Luigi
12-29-2014 01:39 AM
Hi Luigi,
the DOC says that There are no separate Prime Collaboration Assurance OVAs for Enterprise and MSP deployments for Small, Medium, and Large deployment models.
In your case,u are using Small.
regds,
aman
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