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CID not being transmitted to the handsets

richardfu
Level 1
Level 1

Have intermittent problems with CID not being

transmitted to the handsets. It doesn't seem to be a consistent problem

but occurs in perhaps 10-20% of the calls. We've tried to individually

call the 8 PSTN lines externally to see if any particular one is at

fault but it doesn't seem to be restricted to one line.

Thanks,

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

You probably want to ask this over on the IP Telephony forum - this forum is for questions about the Unity messaging system applications...

Thanks, I will post on IP Telephony forum.