Created a new script with new trigger, got the error message: " I'm sorry, we are currently experiencing system problems and are unable to process your call. Please try again later ";. When using the old script, the new trigger working fine;. when us...

Client need temporary breaking the UCCX v9 cluster HA to finish the DRS backup, and re-associate HA again, as need getting the database DRS backup first before rebooting the UCCX cluster servers. what is the better process without re-installing the u...

Current NX7009 IOS image: kickstart: version 6.2(6b); system: version 6.2(6b)Planning upgrade to 6.2(12) and use 2 steps: 6.2(6b)--> 6.2(8a), then 6.2(8a)-->6.2(12) ISSUThe first step was supported ISSU when the 6.2.12 released on Feb 12 2015, but sh...

  We are planning to upgrade the Cisco CUCM v7.1(3) to latest v8.x, the current attendant console is ARC Enterprise Premium v5.1.1, as far as my research, ARC Enterprise Premium v5.1.1 was released on March 2010, and was changed to the name as ARC Pr...