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cisco 7821 like 3rd party device on CUCM7.1.5

alexver1978
Level 1
Level 1

Hi, can anyone answer on my questions:

1. can i register cisco 7821 like 3rd party device on CUCM 7.1.5?

2. Should i change factory firmware (sip78xx.10-1-1-1SR1-4)?

Thx

7 Replies 7

Manish Gogna
Cisco Employee
Cisco Employee

Yes you can do it. There is no need to change the default firmware, it will work with CUCM 7.x

Manish

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Manish, as i know, for registration 3-d sip device i should create a new user and set the same username and password on my phone and CUCM(for this device). But i can't find username and password fields in cisco IP phone 7821 menu. Am i right?

Hi,

it needs to be on the end user page on cucm. Please check the steps outlined here

https://supportforums.cisco.com/document/50491/how-register-third-party-sip-phones-communications-manager

Manish

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Hi, i have already read it.

I have created new end user but there are no fields in menu of 7821 phone where i can type Auth ID and password.

Can you share a screenshot of what you have configured on cucm? Are you adding the phone as third party SIP ( basic ) and trying to set the digest user?

Manish

Yes, I am adding the phone as third party SIP ( basic ) and trying to set the digest user.

What should i set on IP phone besides IP address, mask, default gateway and tftp ip address?

Hi, I have the same prob.

I can't register 7821 on CUCM 7.1.5 as third-party sip.

Is this phone supports digest auth?!