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Cisco 7931 not pulling correct time

hsmith365
Level 1
Level 1

I had to replace one of my 7931 Cisco Phones. I went into the config and just changed the MAC address from the old one to the new one and the phone registered correctly. However, The phone is not pulling the correct time. All of my other phones have the correct time but this one. Any advice would be appreicated. 

1 Reply 1

yahsiel2004
Level 7
Level 7

I know you just replaced the MAC of the phone but did you verify that the Device Pool assigned to the phone has the correct Date and Time Group? Also verify that the NTP source that you're providing to the phones is synced.

Regards,

Yosh

HTH Regards, Yosh