cisco ATA 187 and CCM 7.1.3

[Ivan Marinovic]

Hi everyone,

How can i add new ata 187 to CCM 7.1.3. I have just read that it is supported on

Cisco UCM Versions 7.1.5, 8.0.2, or higher...

is there any walkaround ?

can I upgrade to 7.1.5 since we still don’t have SmartNet??

THX,

Ivan

[Jaime Valencia]

Support for that device is only on 7.1(5) and higher, you need to upgrade.

Cisco UCM Version  Compatibility

• Cisco  UCM Versions 7.1.5, 8.0.2, or higher

http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6788/phones/ps514/ps11026/data_sheet_c78-608596.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[Ivan Marinovic]

Hi,

I am unable to open your link....

but I find you’re answer on same subject hear...

https://supportforums.cisco.com/message/3332030

so now I just need to find some good tutorial how to upgrade since I didn’t make any upgrade on CCM....:-)

can i go directly from 7.1.3 to 7.1.5??

THX,

Ivan

[Jaime Valencia · Accepted solution]

Open the main page of  IP Telephony (For some reason announcements don't show up in Unified  Communications Applications  where you posted this.)

Your question (Can i go from X to Y part) is covered in the announcement:

Announcement:                 IP Telephony FAQs and Basics - Please read before  posting!

Cisco  Unified Communications Manager (CallManager) Frequently Asked Questions

I'm  running version x.  What do I need to do to get to version y and are  there any "gotchas"?

https://supportforums.cisco.com/docs/DOC-13450#Im_running_version_x_What_do_I_need_to_do_to_get_to_version_y_and_are_there_any_gotchas

As for the procedure:

Software Upgrades

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/iptpch7.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[Ivan Marinovic]

Thank you very much...! You save me loot of time....

[Ivan Marinovic]

Ok, one more question while files are downloading....

I will upgrade from:

7.1 (3b)SU2 to 7.1.(5b)SU3 (7.1.3.32900-4 to 7.5.1.32900-2)

when i click to download version i woud like there are two files:

Cisco Unified Communications Manager Version 7.1	UCSInstall_UCOS_7.1.5.33900-10.sgn.iso	3534242
Cisco Unified Communications Manager Version 7.1	cmterm-devicepack7.1.5.33052-1.cop.sgn	316180

so i need to instal fist one.... and this second one after instaling first one?

is this for suporting new device like ATA 187??

p.s. when upgrading telephone will normaly operate??

THX,

Ivan

[Jaime Valencia]

so i need to instal fist one.... and this second one after instaling  first one?

yes, but the second one after you do the version switch.

p.s. when upgrading telephone will normaly operate??

yes

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[Ivan Marinovic]

Today I start upgrading ... but this massage show up:

This version number inside the selected upgrades does not match the filename!!

now again I am downloading.... :-(

[Ivan Marinovic]

update.....

successfully updated but :-)) call forward is not working any more on Cisco 7941 phones :-(((

any sugestion?