cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
546
Views
0
Helpful
5
Replies

Cisco Attendant Console - Call Manager 9.1

Hi guys,

do you know if Attendant Console Version 7.1.0_c works with CM 9.1?

Thanks.

Best regards

2 Accepted Solutions

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

No, the legacy AC is only supported up to CUCM 7.X, higher releases do not have any of the config elements, nor services related to that AC.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

The legacy AC is not available to download from CCO, you can only download it from the CUCM server.

CUCM 8.X and above have the CUxAC options, you can find all the info on CCO.

You'll require separate HW for it.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

No, the legacy AC is only supported up to CUCM 7.X, higher releases do not have any of the config elements, nor services related to that AC.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi Jamie,

thanks for the reply.

Do you have a link from cisco where I can find this one?

What should I use with CM 9.1 instead of AC? is there an upgrade version?

Thanks.

The legacy AC is not available to download from CCO, you can only download it from the CUCM server.

CUCM 8.X and above have the CUxAC options, you can find all the info on CCO.

You'll require separate HW for it.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Legacy AC can only be downloaded from a CUCM server, CUCM 8.X and above can use the CUxAC consoles.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi,

I would have a short question.

is the CUAC Premium Edition the same thing as Arc Enterprise Attendant Console?

I see that four replacement offers are available: CUxAC and Arc Enterprise Attendant Console, but on the cisco.com/go/ac there are these options: CUxAC and CUAC Premium Edition.

Thanks.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: