09-25-2012 06:22 AM - edited 03-19-2019 05:35 AM
Dear Sirs!
I plane to open call center with 14 operators and about 50 standard subscriber.
I read about Cisco usiness 6000 and it good for me but I need it based on two physically servers.
I try to configure it in Cisco Configurator but I can not configure this with two servers.
It configuration You can see next:
CMBE6K-UWL Unified CMBE 6000 Workspace Bundle - Top Level | 1 | |
BE6K-UWL-50USR BE6000 Bdl w/UCS C Series, UPM, Hypervisor, 50 CUWL licenses | 1 | |
CCX-85-25E CCX 8.5 25 Seat Enhanced Bundle | 1 | |
UC-SFS-250V-10A-IS SFS Power Cord - 250V, 10A - Israel | 1 | |
VMW-VS5-HYP-K9 Vmware vSphere - Hypervisor 5.0 | 1 | |
UCM-7825-86 Unified Communications Manager 8.6 Server Software | 1 | |
UNCN8-VMWARE-UWL Unity Connection 8.x for VMWare | 1 | |
CUP-ONPREM-OPT Included Cisco Unified Presence On Premise | 1 | |
CUP-86-UWL Cisco Unified Presence 8.6 for CUWL only | 1 | |
UPC8-CLIENT-UWL Unified Personal Communicator 8.x for CUWL only | 1 | |
UCSS-CMBE-WL 3 yr UCSS for CUWL Business Edition - 1 User | 50 | |
Included: CCX-85-CMBUNDLE-K9 CCX 8.5 Promo Bundle available only with NEW CUCM or BE6000 | 1 | |
Included: CCX-85-E-SVR-LIC CCX 8.5 NEW - 8.5 ENH Server License | 1 | |
Included: CCX-85-N-E-LIC CCX 8.5 NEW ENH Seat Qty 1 LICENSE ONLY | 25 | |
Included: CCX-85-P-PAK CCX 8.5 autoexpanded Physical Delivery PAK | 1 | |
Included: CUCM-BE-WL-BDL Starter bundle CUWL BE liceses for service mapping | 50 | |
Included: CUCM-UWL-BE Unified Communications Manager UWL-BE DLU Bundle | 550 | |
Included: CUCM-UWL-PAK CUCM Claim Certificate for UWL | 1 | |
Included: CUP-86-UWL-K9-PAK Unified Presence 8.6 PAK | 1 | |
Included: CUP-86-UWL-USR Unified Presence 8.6 Users | 50 | |
Included: UC-A01-X0113 2.13GHz Xeon E5506 80W CPU/4MB cache/DDR3 800MHz | 2 | |
Included: UC-MR-1X041RX-A 4GB DDR3-1333-MHz RDIMM/PC3-10600/1R/1.35v | 6 | |
Included: UC-R200-D1TC03 Gen 2 1TB SAS 7.2K RPM | 4 | |
Included: UC-R200-PL004 LSI 6G MegaRAID 9260-4i card (C200 only) | 1 | |
Included: UC2-R2X0-PSU2-650W 650W power supply unit for UCS C210 M1 Rack Server | 1 | |
Included: UCM-7825-86-KIT CUCM Auto-Expansion Media Kit | 1 | |
Included: UCM-S-UCS-NODE CUCM CUCM-UCS-1000 Node | 1 | |
Included: UCS-C200M2-VCD2BE UCS C200M2 server | 1 | |
Included: UCSS-UWL-BE-PK UCSS Product Activation Key for CUWL BE | 1 | |
Included: UCXN8-BE-PAK Unity Connection 8.x BE PAK | 1 | |
Included: UCXN8-UWL-USR Unity Connection 8.x User | 50 | |
Included: UPM-BE6K-8-K9 Cisco Unified Provisioning Manager for BE6K 8.6 Image | 1 | |
Included: VMW-VS5-SNS Vmware vSphere Hypervisor SnS 5.0 | 1 |
Please help me, what can I configure Cisco Business 6000 with two USC servers.
And I have another question, I need IVR (voice menu), what component do it? Unity or Contact Center Express?
Thanks in advance
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Helping seriously ill children, all together. All information about this, is posted on my blog olegcisco.blogspot.com
09-25-2012 07:07 AM
BE 6000 consists of the following foundational elements:
Following applications can be optionally added to Cisco Business Edition 6000 solution.
Cisco Business Edition 6000 supports a maximum of five applications (from the list of 6 applications above) running co-resident on single UCS C200 hardware platform and supports full featured redundancy for all the core applications over a WAN or LAN environment.
http://docwiki.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000
CUC and UCCX can provide an IVR, it just depends on what requirements and complexity of an IVR you need.
The more complex option is in UCCX. Basic IVR in CUC.
HTH
java
if this helps, please rate
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