Cisco CUCM CUC IVR Welcome message

[amalmichaelvj]

Hello Cisco,

I am planning to add an IVR welcome message to my PRI and FXO lines of PSTN.

i have CUCM Publisher and Subscriber.

Also i have Cisco Unity connection..

These 3 Servers are installed,CUC is integrated with CUCM with SCCP protocol.

(voice mail profile,voice mail pilot,hunt pilot,hunt list,line group,voicemail ports are configured.CUC shows registered status)

I am using MGCP for gateway ISR4321.

My requirement

1.When an external user dials PRI number of reception a welcome message must play.

2.Voice mail not needed ,only welcome Message

How can i accomplish this?

i know this topic is already discused many time before.Since i having done it before please help me to accomplish this?

[Chris Deren]

Create a call handler on Unity with a greeting and perform transfer after greeting or map out caller input digits to desired options. Assign a DN to this call handler that matches a CTI Route Point in CUCM which is set to call forward all to voicemail. This way when call arrives to the main number it will match the CTI RP and sent it to Unity, which will play the greeting.