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Cisco CUCm integration with genesys not updating Cli while call transfer

rashid4325
Level 1
Level 1

‎09-15-2020 07:17 PM

Hi we have integrated call Manager 12.5 with Genesys TS server, when we transfer call from CUCM register endpoint to Genesys over sip trunk, they are not updating CLI, can anyone have idea what change need to do for CLI update. 

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