Hi Team, we have a requirement from customer, customer only have internet connectivity at branch sites, what are the NAT options for controllers, do we need 1:1 NAT for every controller or only vbond. if we had only 1:1 NAT for vbond how will my bran...

 Hi everyone, I have integrated CUCM with Genesys Contact Center but genesys are unable to update CLI of transfer calls from CUCM, From Cisco side we send original Calling Party# in Remote-party-id field. Is there any way we can send Calling party of...

Hi we have integrated call Manager 12.5 with Genesys TS server, when we transfer call from CUCM register endpoint to Genesys over sip trunk, they are not updating CLI, can anyone have idea what change need to do for CLI update.