Unified Communications Infrastructure

hello friends, we have 3 clusters US, india and UK, with US being the busiest of 3 and hosts other integrations like UCCX, Zoom recording, microcall CDR, Expressyways for MRA, b2b and separate expressways for webex edge India and UK are pretty basic ...

Hi Team, Can we configure e-mail RTMT alert whenever the unity connection voice mail port is getting exhausted?I know the mechanism to check the voice mail port utilization in real-time from RTMT, but wandering if this could be done automatically. If...

Hello.New to the forums and a bit desperate. I've been searching for a solution but I don't even have the right search terms to explain my situation without writing a whole paragraph.  Hopefully someone here can point me in the right direction. Here ...

I am going to decommission some of my BE6000 servers which used to host the collaboration VMs.If I do Reset settings under the KVM console from the CIMC, what all configurations will be removed -1. All predeployed VMs which came along with it?2. Vari...

I have LDAP sync on CUCM enabled, and it is working fine.  When initially configured, the pager field and the fax field were both filled in on AD.  Since then we have cleared all those fields in AD.  However even after syncing LDAP with CUCM, those f...

Hello. I am migrating my environment from 8.6 to 12.5 and have a question regarding the auto attendant setup as I see there are multiple ways to do this. On my 8.6 setup and checked the option to "forward all" on a DN that customers call so that it g...

PSTN Users can call into Unity Connection Auto Attendant and leave a Voice Message by choosing Option 2 and Option 3.Both options are configured to transfer Call to Unity Connection Voicemail Box. When the CDR is reviewed it shows two Call Legs:Leg 1...

Hi Team, We have device profile configured in CUCM. We also have enabled MRA through Expressway E and C. We have configured Jabber for Android and iPhone. Now what we want is to use different calling privileges on Jabber Android and iPhone and differ...

Hi I know we can modify the .msi on install.I know we can modify the registry through GPO.Is there a publically available GPO template for AD/AzureAD for Webex Meetings Desktop App, Webex Teams and Webex Productivity Tools?   Thanks.

Hi all guysWe have an issue after installing a subscriber. I have a cluster of two server: pub (voice, video), sub1 (im&p), vmware installation. For redudancy reason i wanted to add a voice/video subscriber to the cluster but it fail, we used the owa...

Trying to prepare for the 2020 Microsoft secure LDAP binding change.  CUCM and Unity 11.5,1.13902-2 trying to import domain controller cert and receive error, "SubjectDN or IssuerDN must not be null or empty"  The subject field in the cert is indeed ...

My current call flow PSTN  >  3945 Voice Gateway  >  CUCM  > unanswered call > Unity  When the call hits the gateway we have a translation rule that appends the calling party's caller id with a 9 for local inbound calls and a 91 for long distance inb...