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Cisco Jabber for windows, unable to search users in LDAP

Nkechi Latunji
Level 1
Level 1

Hello

I have installed Cisco Jabber 9 for windows and I cannot search for users in ldap. The jabber-config.xml file is missing, I created it after reading a thread in this forum that mentioned Jabber for windows does not use CUPS LDAP

<?xml version="1.0" encoding="utf-8"?>

<config version="1.0">

<Directory>

<DirectoryServerType>EDI</DirectoryServerType>

<PrimaryServerName>10.10.10.1</PrimaryServerName>

<UseWindowsCredentials>1</UseWindowsCredentials>

</Directory>

</config>

    

https://supportforums.cisco.com/docs/DOC-24137

Using my LDAP address above, the Jabber reported authentication failure with ldap. I read on another thread https://supportforums.cisco.com/docs/DOC-26915#Resolution to restart the CUCM tftp, so that the jabber client can download the file, this has not worked for me. CUCM is integrated with ldap ok, and I am using the same ldap credentials in CUPS. CUPS version is 8.6.3 and CUCM is 8.6.2

I would really appreciate some help here and clarification

1 Reply 1

Nkechi Latunji
Level 1
Level 1

found this thread https://supportforums.cisco.com/docs/DOC-25778

worked for me...thanks