Unified Communications Infrastructure

I have the following scenario: multiple sites and different extensions. Some users may have the same extension but on different partition.Jabber v. 9.1.3Configure to use EDI (global catalog). Multi tenant active directory. Each site has its own AD, b...

Good Day Everyone,I'm facing a problem in cisco unity express about auto attendant. So, i want to customize the auto attendant rather than using default system prompts like AAwelcome.wav etc.I use cisco unity express editor to configure the auto atte...

If I try to log into CUPC from my Windows 7 computer, CUPC spits out the error "Unable to connect to the server." in red letters (see attache image of error message).If, however, I attempt the identical login with identical credentials from the Windo...

Hello, I have set up 2 CUBEs with sip trunks to a provider from my CUCM 8.0.3.  everything is working fine with exception of fall over to the second sip trunk in the route list.  Meaning, if i bring the first CUBE down the second one never routes the...

Hello,I understand the concepts of CSS and Partitions that is until today. Let me try to paint a picture here, MGCP Gateway with CSS_HQ assigned. This CSS_HQ contains one partition PT_HQ. This partition is assigned to a DN that is assigned to a regis...

Hi,I just would like to enquire about the scenario where we need to send digits after first beep. Here, I will elaborate further so that people who would like to put their comments can understand.For example, we would like to send fax to some externa...

I have two clients running Jabber for Windows in CUCM 8.6(x) environments.  Both clients utilize carrier-based FAC for long distance and international calls.  When dialing outbound from the Jabber for Windows CSF device, the carrier beep requests the...

In the old version of Attendant Console, you could use either the phone or the Att Console software to answrr and transfer calls. It's my understanding that the newer versions no longer provide that option. Is that true? Does anyone know if that opti...

Hi all,We have an issue where when called from outbound, it is not possible to reach a certain number. It doesn't even play the dial tone. isdn debug is as follows : Feb 15 17:51:01.830: ISDN Se0/2/0:15 Q931: TX -> RELEASE pd = 8  callref = 0xE97BFeb...

           Greetings community,I was looking for a way to automate routine tasks through CLI or an automated script, more spcifically Alerting name for Directory numbers. Copy pasting 50 Alerting names per day is such a waste of time and my talents  ...

    We will be doing a pilot of Lync integration with our Cisco 8.6 UCM server.  Planning on doing the SIP trunk to the Lync server.  We will have some users that will have the Cisco deskphone along withe Lync enterprise voice for when they are worki...

Hi all,One of our customer is using Mobile Voice Access (MVA) and would like to record the call made from the mobile phone through his main office.The user is corretly set in CUCM with a primary extension. A Remote Destination Profile is associated a...