Cisco Mobile Supervisor

[MARK BAKER]

I was using Cisco Mobile Supervisor with UCCX 7, but have not been able to get it to work with UCCX 8. I checked the open ports on the UCCX 8 server to see if it was listening on port 42027 and don't see it. Does anyone know if a different port is required for Cisco Mobile Supervisor to work with UCCX 8?

Thanks,
Mark

[Christos Georgiadis · Accepted solution]

In UCCX 8 the port used is 12028

Check the defect CSCtg88582

Let me know if this helps.

Regards,

Christos

[MARK BAKER]

Thanks Christos. That was it.

Mark

[Roman Rodichev]

Yay. that worked ! thanks

[nkobayashi123]

Hi Roman,

Are you still using mobile supervisor application? 

I am currently researching if mobile supervisor application has any bugs or issues.  I would like to provide this application to our call centers' managers but I am not sure if there are any security issues or system issue.  I noticed that the e-mail

mobileSupervisor@external.cisco.com is not working.  So, I cannot send any questions to anyone regarding this application.... 

I am using UCCX 9 and also 8.5

Thank you,

Nana

[nkobayashi123]

Good morning Mark,

I am currently researching if mobile supervisor application has any bugs or issues.  I would like to provide this application to our call centers' managers but I am not sure if there are any security issues or system issue.  I noticed that the e-mail

mobileSupervisor@external.cisco.com is not working.  So, I cannot send any questions to anyone regarding this application.... I'm wondering if you are still using this application and if so, how is it?

I am using UCCX 9 and also 8.5

Thank you,

Nana