03-22-2019 03:01 AM
We are having trouble getting MRA working in our environment and would like some help to identify why it is not working.
We are currently running
CUCM : System version: 11.5.1.15900-18 Unrestricted
Cisco VCS Control: Version: X8.11.4
Cisco VCS Expressway: Version: X8.11.4
Everything seems to be configured correctly but I am not able to work out where this is falling over.
On the VCS Control I can see the user is authenticated:
edgeconfigprovisioning: Level="INFO" Detail="Authenticated user successfully" Username="8130" ClientId="85.255.234.187" UTCTime="2019-03-20 09:48:04,482"
But the Expressway gives the error:
traffic_server[7453]: Event="get_edge_sso" Detail="Access denied" Reason="Only legacy auth supported" Domain="global.com" Src-ip="85.255.234.187" Src-port="17712" UTCTime="2019-03-20 09:47:50,907
I've tried to find more information on the Reason="Only legacy auth supported" but cannot find any further information.
Solved! Go to Solution.
08-19-2022 07:33 AM
Does this post match your situation? https://community.cisco.com/t5/collaboration-applications/jabber-cannot-communicate-with-server-after-authentication/td-p/4305769
08-22-2022 07:11 AM
Hi Roger, unfortunatly no. Communication beetween expe-C and CUCM is fine. From the log we see that Expe-C successfully pulled TFTP, and configuration from the CUCM but we cannot see any POST message to the expe-E. All SSH tunnel beetween domains configured on the expre-C and expe-E are up & running.
TAC are investigating but at today no solution found.
Regards
Alessabdro
09-04-2023 09:47 AM
what was the root cause for this issue cause i am facing the same error
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