cisco PCA gives a message "unable to connect to server"

[NAVIN PARWAL]

Folks,

Brand new unity install 4.0(4) SR1 es 35, when i go to the PCA page and login, it lets me login but does not show the recording button and gives an error "unable to connect to the server"

any ideas?

Thanks

[vharsha]

You could start here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a008022b4dc.html#wp1067550