Buy or Renew
Buy or Renew
COMING SOON: Umbrella and Secure Access release notes are coming to Cisco Community. The community will be in read-only August 16 – 19. Learn more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
2835
Views
20
Helpful
16
Replies

Cisco Prime PCD - Problem migrating from cucm 8.0.3.20000-2 to 11.5

kasper123
Level 4
Level 4

‎07-17-2017 09:16 AM

We are trying to migrate a cluster of CUCM 8.0.3.20000-2 running on two MCS servers to 11.5 on new cisco servers running vmware.
We discovered the cluster and the ESXi servers and created a migration task.

After we start it it runs for some time and then it fails with this in the task log:

ERROR The selected server version was not found (or is not supported). Jul 17, 2017 17:26 CEST
ERROR Failed to create platformConfig.xml file for node 86_192.168.100.10.flp.Please check the afg library logs from PCD. Jul 17, 2017 17:26 CEST
ERROR Export job for node cucm.ttt.local failed.
ERROR 1 nodes(s) in Export task action ID #87 failed: cucm.ttt.local

The PCD is version 11.5.3.10000-14
Old cluster: 8.0.3.20000-2
New iso: Bootable_UCSInstall_UCOS_11.5.1.12900-21.sgn.iso

Does anyone have an idea what could be wrong?

1 person had this problem
0 Helpful
16 Replies 16

kasper123
Level 4
Level 4

‎07-22-2017 03:56 PM

In the end it turned out that the problem was with the .iso file even though the presented error seemed like there is a problem with exporting the configuration of the first node.

With a new correct iso file the migration went smoothly.

0 Helpful

seanvaid
Level 3
Level 3
In response to kasper123

‎07-22-2017 04:06 PM

Out of curiousity, could you compare the hash of the iso to the one posted by cisco?

0 Helpful
Customers Also Viewed These Support Documents