Unified Communications Infrastructure

Hi, we have cucm 8.6 cluster hosted on two UCS C-200 M2 servers, until last month it was working fine but from last month we are experiencing Publisher going down , there was one faulty HDD which i replaced with Cisco RMA and got new one, after few ...

All, I need to determine if there is a configurable parameter that allows you to point to a specific ringlist on CUCM 10.5 for a specific phone model? Or if ringlist is not a configurable parameter what is the exact file name that a phone looks up fo...

Dear Cisco Community, Can anyone confirm if RTMT 10.5 supports TLS v1.2 encryption for all emails bound for the configured Mail Server? The concern is that emails are being sent from internal monitoring systems unencrypted. I cant find any documen...

We are trying to migrate a cluster of CUCM 8.0.3.20000-2 running on two MCS servers to 11.5 on new cisco servers running vmware.We discovered the cluster and the ESXi servers and created a migration task. After we start it it runs for some time and t...

Hi Team, The license file from CUCM LM was deleted with accident. I have already the license file in my laptop. then is it possible to upload it again to CUCM LM that file. 

Problem happens in both win7 and win10. QuickTime installed. IE11 and Firefox both play msgs OK. Using Chrome, the following error appears: HTML5 audio compatible browser or QuickTime Plug-in not found. Any ideas?  

Hi, I am looking for a testing tool that can simulate 25000 users which are using Jabber to communicate through IM/PChat/Group Chat [no voice test needed at this point]. I wish I can run these tests on my local machine, to estimate the load on the da...

Recently, my office switched to office 365 from Exchange, in this process they changed the email ID domain and structure too. Example: ------------ First name =  Peter and Last name = Parker. Old Email ID = pparker@abc.com New Email ID = peter.park...

Running Unity Connection 11.5.1.10000-6 We have a strange problem where users who re-record there standard greeting (as they go on annual leave) doesn't take affect (there old recording remains in place). I was thinking that it was not saving but I...