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Cisco Unified Attendant Console 11 test

hyacinth19881
Level 1
Level 1

‎07-09-2017 11:22 PM - edited ‎03-19-2019 12:36 PM

I have installed CUAC standard 11.0  on my PC associated with a new application user with all necessary  roles according to the guide documents. Howerver when I  dounle-click the AC icon, a splash screen appears and displays: "Obtaining application user devices, please wait... "

After several hours, the status doesn't change. What's the problem here ?

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Yue bun Yuen
Level 1
Level 1

‎10-23-2017 10:06 PM - edited ‎10-23-2017 10:07 PM

Is the problem solved? I have the same situation.

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NMSVoice37190
Level 1
Level 1
In response to Yue bun Yuen

‎12-10-2019 09:45 PM

When we open the CUAC application in Windows 7 machine it pop up message with "Obtaining Application User Devices, please wait.." Same message appears for long time, this login was working till yesterday .

 

How can solve this issue ?

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