Cisco Unified Presence Inter-Cluster problem

[Vincenzo Maresca]

Hi, I have a problem after configurate Intercluster peer, here is the senario

Site 1: CUPS 10.5.2.10000-9

Site 2: CUPS 10.5.1.12900-2

My user is assigned to site 1. I can find users from Site 2 and add to my contacts.I can not see status. If i IM they get it. User in site 2 can not reply on my IM and don't see my status, and viceversa.

In attachment the situation of Interclustering troubleshooter.

You have suggestions.

Best regards.

[Manish Gogna]

Hi Vincenzo,

Please verify the config as per the following guide

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/9_0/CUP0_BK_CFF5B189_00_config-admin-guide-imp-90/CUP0_BK_CFF5B189_00_config-admin-guide-imp-90_chapter_01011.html

Do check the services status and the ports mentioned need to be open.

Manish

[Vincenzo Maresca]

Hi Manish, i have configure CUPS following the guide. The configuration is correct! 

I solved restarting the server CUPS.

Thank you!

Best regards, Vincenzo.