Unified Communications Infrastructure

Hello All, I have a user that went to change her greeting in Unity connection.  When she tried it told her she was unable to do so.  So I started looking at her account in Unity Connection to see what the problem could be.  However every time I tried...

Hi,First of all I have to say that I'm not very experienced in UC or CUCMA. I have a problem with deleting user form web GUI in Unity Connection. I tried some resolution from below Cisco document but unsuccessful.http://www.cisco.com/image/gif/paws/1...

Does Cisco Support the placing of CUCM Virtual Machines totally within a SAN? We have a C240 connected to our SAN via iSCSI.  The C240 is running eSXI, however the publisher and subscribers are mapped as LUNS on a non-Cisco SAN.   Is this configurat...

Hello, I will upgrade CUC 8.6 to 11.x, abou the licenses i have two options: Using COBRAS ToolUsing Upgrade Process "If you are upgrading from Unity Connection 8.6 and earlier releases to Unity Connection 9.x and later releases, the legacy license in...

how do i find out how many license i have left in unity

Hi, Deployment details: CUCM and IMP 9 Jabber for windows 10.6 cisco-uds SRV record deployed As per the documentation it says when you have cisco-uds deployed the service profiles configuration have preference over any settings on the jabber-config...

Hi, I have installed new cucm 11.0 All my phones are getting TFTP and call flow is fine. But only in case of status the device status is shown as unregistered (for some phones) and none for others. All the phones are registered to the subscriber I re...

i tried previously to do a backup of my unity connection server but it failed and now it showing this message "The last backup of Cisco Unity Connection failed. For more information, go to Backup > History page in the Disaster Recovery System." is th...

Hello Everyone!I have 2 physical BE6k Servers, both came with CUCM v 11.0(1a) fully installed and preconfigured.I already configured the server that is going to be deployed as publisher; and the another server, seems to be preconfigured as publisher ...

Is there a way to change the system default for the 'Wireless Headset Hookswitch Control' from disabled to enabled.  I understand how to change it for a specific phone and also how to use the bulk edit to change it for many devices of the same type b...

Firstly, I fully understand that the Cisco T1 has been EOL http://www.cisco.com/c/en/us/products/collaboration-endpoints/tandberg-telepresence-t1/index.html However, it is technically just a Cisco C90 Codec, and I am curious as to why it is not supp...

I have my customer applying for the a CA for the Expressway Edge for Jabber Guest and MRA (two different virtual machines on the same BE 7000)  they are requesting CA from DigiCerts.  I have never been asked what type of server the Expressway is.  So...