02-11-2018 01:29 AM - edited 03-19-2019 01:08 PM
I have built an application to automate deployment of various redundant cisco unity processes and have found an issue when trying to set a schedule for a call handler.
The documentation says that the field to do this is called SchduleSetObjectID.
Whenever I use this field nothing appears in the XML of the call handler I updated. I noticed the field name in the Call Handler is called ScheduleSetObjectID (notice the E in schEdule that is not in the xml request). THIS DOES NOT MATCH UP WITH THE DOCUMENTATION! When I try to submitting XML with the spelling changed to match what is in the database the API throws and error give a DATA EXCEPTION (see attached). When I try submitting via the spelling in the API docs the API accepts the request but does not update the field.
Is this a undocumented bug within the Unity API?
Can anyone tell me what variable name I am supposed to use or provide another way I can update the schedule for a call handler via the API?
Solved! Go to Solution.
02-11-2018 02:09 AM
And I solved this myself. Apparently there are two types of datasets in regards to schedules. schedules and schedulesets. I needed to assign a scheduleset to the call handler instead of schedule.
02-11-2018 02:09 AM
And I solved this myself. Apparently there are two types of datasets in regards to schedules. schedules and schedulesets. I needed to assign a scheduleset to the call handler instead of schedule.
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