cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
372
Views
0
Helpful
0
Replies

Cisco Unity connection 14

JonesR
Level 1
Level 1

Hello,

We have an installation of CUC14 SU3 and we are getting the following error message when staff login for this one account.

The maximum session limit for “User account name” has been reached. Logout one of the active sessions or contact Administrator. 

All access to these voicemails are via the web site.

Is there a way to close or terminate these connections? I have tried using the session termination options within the OS but this does not detect that this account is logged in.

Are there any CLI commands I can use to close connections for this user?

Many thanks,

R Jones

0 Replies 0