Cisco Unity Connection - Scheduled Backup - Enabling

[latenaite2011]

Does anyone if there is any issues with enabled in the Scheduled backup for Cisco Unity Connection?

I have a backup scheduled and when I select the enabled schedule, it says 'Enabled successfully' but the status still says "Disabled'.  I exit out of this page and go back and it still says 'disabled' so that I am refreshing the page.  This happened on the publisher and I managed to make it work by trying the same steps for Unity that no luck on Unity.

Is this a cosmetic bug?

thanks ! - Latenaite

[Manish Gogna]

Hi Latenaite,

If the backups are actually working as per schedule then this could be cosmetic. You can try a different browser or try restarting the Tomcat service on CUC Publisher.

HTH

Manish

[latenaite2011]

Hi Manish,

We will not know until next month when it runs.  Note that hte Publisher is fine and it is just on Unity.

I tried IE, Firefox and all seem to be the same.  Should I restart the Tomcast service on Unity? Will it impact anything if I restart it during the day? 

thanks!

[Manish Gogna]

Yes, restarting Tomcat on Unity Connection can be tried, it should be okay during normal hours as no critical functions of Unity Connection are associated with it.

Manish