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Cisco Unity Failover Wizard Fails

mwcodd
Level 1
Level 1

Anyone any ideas on this one.

I have a cisco unity voicemail only solution with failover with the secondary hosting AD and Exchange 2003.

The same error has occurred twice after a total rebuild.

Scenario

Both servers build ok with identical features and drive locations.

UTIM runs succesfully on both servers.

Failover wizard runs succesfully on the Primary

Failover wizard fails on the secondary

Failed to verify SQL Configuration Table

Detailed information

Method Iavrdbconnection::Execute(KYNUDCSVM002,CSP_ConfigurationCleanupLastModifiedTime) returned [0x80040e37]

CCO is not much help, there are a few things in the general area which are all known bugs with SQL workarounds but not my specific one.

Google comes up with a few 0x80040e37 errors which are related to AD and Exchange which point to the following registry keys missing, but I don't want to go mucking about with that without cisco intervention.

[HKEY_CLASSES_ROOT\LDAPNamespace\Clsid]

@="{228D9A82-C302-11cf-9AA4-00AA004A5691}"

[HKEY_CLASSES_ROOT\LDAP\Clsid]

@="{228D9A81-C302-11cf-9AA4-00AA004A5691}"

I have attached the Failover config log file from both servers

Cheers

Martin

17 Replies 17

rwilkinson,

I received this exact error attempting to complete an upgrade from 4.2(1) to 5.0(1) this evening. The steps in your post resolved the issue. THANK YOU!!

Jason

rwilkinson,

you saved ours lives,

we spent some days without knowing the reason of this error.

we execute the commands and the failover

is working now!!!!!

THANKS A LOT !!!!!

I ran into the same problem on Unity v7.0(2), which would sort of mean this problem is still around even in Unity v7.x

Anyway used the same fix process as above and failover config completed on both servers.

Thanks again Martin for starting this post..........

E