Unified Communications Infrastructure

I have a customer with existing UC 7.1 users imported from the CM7 database.The customer wants to go to LDAP (AD).Is there a way to "migrate" the existing UC users to their LDAP user without having to re-enroll everyone?I beleive that if I integrate ...

I got a problem with the Message Waiting Indicator. It takes about 5 minutes for the Unity to notify the phone that there is a new message.The VM is arriving normally in the email inbox and I can check the new message through the phone.So it seems th...

Is there any way that I can generate a report with complete call details like call duraiton, called time, destination number and dialed number etc............

I'm preparing to migrate 700 users from Unity 4.1 to Unity Conn HA 7.1(2a) with a CUCM 4.1.3 integration. I have the luxury of being able to have both servers active concurrently. I am going to set up a new VM Pilot and ports, but I was wondering if ...

Hi,we have cisco unity 4.0 with 32 VM ports, we have 4 cluster and VM ports are distributed equally. Now we want to remove 12 ports VM Ports from 4 clusters Is there any limitation on per cluster VM Port assignment, can we assign 5 VM ports Per clust...

Hi, Some months ago I found a pdf document where is given an example of how to configure CME for central site with unity express in order to support mailboxes for some remote sites Any of you have the link so that I can download the pdf file??regards

HI,How Call Back feature can be achieved in UCCE/UCCX while the caller in in queue.Thanks,Manish

Hello all,We have an office running an earlier windows based version of call manager (4.2(3)) that we need to change the admin password on. The build is a publisher subscriber and I am having some trouble finding documentation for the steps to a pas...

Hello, For one of my end users. When I display the Show Health. Everything is green check mark except the Presence which is RED and say connecting retry. appreciate. When I look at CUPC it shows him offline and it's grayed out. Any suggestions wo...

Is it possible to have a user in both a pickup and a hunt group using CUCM BE 6.x

Hello All, We have 4 digits translations to outside numbers configured in CUCM 7.1.2. The translations work fine from the phones. When I dial into the main auto attendant and dial the 4 digits it is invalid. all I need to do is add contacts i...