cisco unity question

[ynzhao]

Dear all:

Our office use cisco call manager express

& cisco unity server, Today When I access the voice mail by ip phone,the ip phone restart, need help for solving this question.

[gpulos]

try a different phone for starters.

if it only happens to this one phone, then use a sniffer, ethereal.com, to capture exactly what the phone is doing and what it's being told to do.

this will be a good start for troubleshooting.