Unified Communications Infrastructure

We are int the proccess of replacing our Active Voice Mail system with Unity connected to NEC PBX.What I need to find out what information do I need from old VM system (i.e user ID, ext, fist-last name) inorder to import to Unity; Also what is the to...

hi!CM ver is 4.1.3.phone firmware is 8.0.3after reset all phones , phones do not reset.in event log, device unregistred.why ? how do i check first ?thanks

I understand that with Unity Failover configured in addition to UnityDB the following files are replicated between the Primary and Failover Unity serversLocalize\DefaultConfiguration, Localize\Prompts, Snapshot, Stream Files, Support, and UnityMTA. A...

I have a new MeetingPlace Web installed with the SA-2 design (internal web server / DMZ web server) When I try to set up test meetings and send notification to a guest internet user, the notification is NEVER delivered. This customer also has the o...

Dear all: Our office use cisco call manager express& cisco unity server, Today When I access the voice mail by ip phone,the ip phone restart, need help for solving this question.

Is it possible to view the contents of the AIM CUE flash such as with dir or show flash.I am trying to determine what makes up the wear shown in show interfaces ide 0

Unity 4.0(5)How can I set a subscribers mailbox that offers caller input options, to not accept messages. Messages are to be left in the boxes the callers select, not this box which offers the menu of caller input (options) available. If anyone can...

Im running Unity 4.0.5 and want to change the "From" information to e-mails sent from a known subscriber to other?I dont kno wif its possible in newer versions.

When Unity Connection transfers a call to a user following PCTR, it displays the voicemail port instead of the Caller ID of the caller. Can that be changed? It shows the Caller ID of the caller after you take the call.

Hello All,We are using Unity 4.0.(4) with AA and Call Manager 4.1.(3). I was wondering if it is possible for outside caller to spoof the caller id in any ways. An outside caller called in and dialed the ext. 4444. While he was listening to this user'...

Hello,I'm having a problem with MWI that I'm hoping someone can help me with. I'm running Unity 4.0(5) with off box exchange 2K for UM. For some UM users, when a new VM arrives, the MWI lamp will light correctly. As soon as the message is delei...

Unity 4.1.1We want to modify the Unity PCA source e-mail address that displays in the email notifications to users.Currently it looks something like this:Subject: Message Notification From: Unity Messaging System - UNITY SERVER NAME <UNITY S...

Hi,We have Cisco Unity Express 2.1.2 AIM on Router C2851. The software failed to install after service-module service-engine 0/0 session. It halts at the following and then the whole thing is restarted again and again without prompting me for Adminis...

I'm following the steps CUE 2.1 administrator guide and choose "clean installation with the boot helper" since the current is 1.0.1(prior 2.0.1) but I cannot get the install menu(page 60) after "boot helper" successful. just boot up as normal mode. w...