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Cisco Unity Voice Messages after migrating to office365

dragos_sony
Level 1
Level 1

Hello

I have a unity 9.0 set up with 2 Unified Messanging Services like below

1.Exchange

2.Office 365

If a user is on Exchange and he receive a vm he automaticaly receives it on outlook inbox.

Same if a user is migrated to OFFICE365.If  he receive a vm he automaticaly receives it on outlook inbox.

Now my question is :

After migrated to OFFICE365 it's there a way to import all the voicemails that came when the user was not migrated if he doesn't have the voicemail in Outlook inbox?

1 Reply 1

Anirudh Mavilakandy
Cisco Employee
Cisco Employee

As long as the messages exist in the Unity Connection Mailbox it will synchronize with Office 365 mailbox. Even the ones before the migration.