Dear All
I'm not understanding the real architecture of the unity, or how it works! But as I read more manuals as I got more confused.
I've installed the Unity 4.0.4 and performed the integration with Call Manager 3.3.4. Everything seems to be working?!.
I do want to do the following:
I do want that when I call an extension (phone) of a subscriber, the phone answers
Itself with the following greeting:
Hello my name is Mario to record a message
press 1 to go to my mailbox press 2 to go to operator press 3
When the caller press 1, it records one message to my mailbox
When the caller press 2, it ask to sign in, and to introduce the password.
When the caller press 3, it goes to the operator
How do I do this, step by step, please?
Thanks in advance for your cooperation
Mario Paiva
